Privacy Policy for Tesseract Pro

Last Updated: 2 July 2023

This Privacy Policy outlines the practices and policies implemented by Tesseract Pro regarding the collection, use, and disclosure of personal information when you use our charting platform, Tesseract Pro. We understand the importance of privacy and are committed to protecting the confidentiality of your personal data. By accessing or using Tesseract Pro, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of information, including personal information and non-personal information, as described below:

1.1 Personal Information:

  • When you create an account: We may collect personal information such as your name, email address, username, and password.
  • Payment Information: If you make a purchase or subscription, we may collect payment details, such as credit card information or other financial account information.
  • Communications: When you contact our support team or communicate with us, we may collect personal information such as your name and email address.

1.2 Non-Personal Information:

  • Usage Data: We may collect non-personal information about your interactions with Tesseract Pro, including IP addresses, device information, browser type, and operating system.
  • Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your usage patterns, preferences, and to enhance your experience while using Tesseract Pro.

2. Use of Information:

We use the collected information for the following purposes:

  • To provide and maintain Tesseract Pro services.
  • To process your payments and fulfill your requests.
  • To communicate with you, including responding to your inquiries or support requests.
  • To personalize and improve your experience with Tesseract Pro.
  • To detect and prevent fraudulent activities, security breaches, or other prohibited activities.
  • To comply with legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure:

We may share your personal information in the following circumstances:

  • With your consent: We may share your information with third parties if you have provided explicit consent.
  • Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as hosting, data analysis, customer support, or payment processing. These service providers will have access to your personal information only as necessary to perform their functions and are obligated to maintain its confidentiality.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security:

We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Choices and Rights:

You have the right to access, update, and delete your personal information. You can also manage your preferences for receiving communications from us. To exercise your rights or make any requests regarding your personal information, please contact us using the information provided below.

6. Third-Party Links:

Tesseract Pro may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party sites or services, and we encourage you to review the privacy policies of those third parties.

7. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by posting the revised version on our website or through other appropriate means